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Privacy Policy

Last updated: November 6, 2025

Introduction

Welcome to Splashy. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our Discord bot and dashboard services.

Information We Collect

1. Discord Account Information

When you authenticate with Discord, we collect:

  • Discord User ID (unique identifier)
  • Username and discriminator
  • Avatar image URL
  • Email address (if provided)
  • List of servers (guilds) you have access to

2. Server (Guild) Information

For servers where Splashy is installed:

  • Server ID, name, and icon
  • Server member count and roles
  • Channel information
  • Message content for moderation purposes
  • Command usage and interactions

3. Usage Data

We automatically collect certain information when you use our services:

  • Bot command usage and frequency
  • Dashboard access logs
  • Configuration changes
  • Error logs and performance metrics
  • IP addresses and browser information

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain bot functionality across your Discord servers
  • Authentication: To authenticate users and manage dashboard access
  • Customization: To store your server configurations and preferences
  • Moderation: To enforce moderation rules and maintain server safety
  • Analytics: To understand usage patterns and improve our services
  • Communication: To send important service updates and notifications
  • Support: To provide customer support and respond to inquiries

Data Storage and Security

Storage

Your data is stored in secure PostgreSQL databases hosted on trusted cloud providers. We implement industry-standard security measures to protect your information.

Security Measures

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password hashing and token management
  • Regular security audits and updates
  • Access controls and authentication
  • Automated backups and disaster recovery

Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account or remove the bot from your server, associated data is removed within 30 days, except where required by law.

Data Sharing and Third Parties

We do not sell your personal information. We may share data only in these circumstances:

  • Discord: We interact with Discord's API to provide bot functionality
  • Service Providers: Hosting providers, analytics services, and payment processors
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, sale, or acquisition

Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data (right to be forgotten)
  • Export: Request a portable copy of your data
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Revoke permissions at any time

To exercise these rights, contact us at privacy@splashy.bot

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences (theme, language)
  • Analyze site usage and performance
  • Improve user experience

You can control cookies through your browser settings, but this may affect functionality.

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our dashboard or sending an email. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us: